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Prime Bot

Privacy Policy

Last Updated: January 23, 2026

1. Introduction

This Privacy Policy explains how Prime Bot ("we", "us", "our") collects, uses, and protects your information when you use our Discord bot, web dashboard, and related services (collectively, the "Service").

We are committed to transparency and the security of your data. By using Prime Bot, you agree to the practices described in this policy.

2. Information We Collect

To provide our services, we collect and process the following information:

2.1 Discord Platform Data

  • User Identity: Discord User ID, username, discriminator, avatar, and email address (if authorized via OAuth2).
  • Guild/Server Info: IDs, names, icons, and owner IDs of servers where the bot is present.
  • Roles and Channels: Configuration of roles and channels to manage permissions and bot functionality.

2.2 Service Usage Data

  • Audit Logs: Records of moderation actions (bans, kicks, mutes), message deletions/edits, and voice state changes.
  • Ticket History: Transcripts and metadata of support tickets opened through the bot.
  • Engagement Data: Giveaway entries and referral system participation records.
  • Music Preferences: Music system configurations and playback preferences.

2.3 Technical and Security Information

  • Login Logs: IP address, device type, operating system, and browser information recorded during dashboard access.
  • Fraud Prevention: IP address and User Agent data collected during referral link usage to prevent system abuse.
  • Security Credentials: Encrypted Two-Factor Authentication (2FA) secrets and backup codes if enabled by the user.

3. How We Use Your Information

We use the collected information for:

  • Service Delivery: Enabling moderation, logging, tickets, and music functionality.
  • Security: Protecting your account with 2FA and monitoring for unauthorized login attempts.
  • Abuse Prevention: Using technical data to detect and prevent fraud in our referral and giveaway systems.
  • Personalization: Applying custom bot names and design preferences for welcome/leave messages.
  • Support: Referencing ticket history to provide better customer service.

4. Data Retention

We retain data only for as long as it is necessary to provide our services or as required for security and legal compliance:

  • Logs and ticket histories are stored according to server configuration.
  • Account information is retained as long as your Discord account is linked to our Service.
  • You may request data deletion at any time by contacting us or leaving our Discord support server.

5. Third-Party Services

Prime Bot interacts with the following third-party services:

  • Discord: Our primary platform. Usage is subject to Discord's TOS and Privacy Policy.
  • YouTube: Used for notification services.

We do not sell your personal data to any third-party advertisers or data brokers.

6. Your Rights

You have the right to:

  • Access the data we store about you.
  • Request correction of inaccurate data.
  • Request deletion of your data from our systems.
  • Enable or disable 2FA security features.

To exercise these rights, please join our Discord Support Server.

7. Updates to This Policy

We may update this policy to reflect changes in our bot's features or legal requirements. Major changes will be announced in our Discord server.

8. Contact

For any privacy-related inquiries, please contact our team via our official Discord Support Server.